Testimonials
If you are happy with the services ER Electric has provided for you please consider leaving a postive review on our Google listing.
"Thanks for the great service. It was wonderful having the men do such a nice , neat job for us. Everything seems to be working fine now and our insurance company should be more than satisfied. Best regards and thanks again." ~ BRYAN AND OLGA, Nanaimo, BC.
"Thank you! Great job." ~ T. Reynolds
"Glen, now that my vacation is over and my guests have left I want to thank you for the work you did on my basement bathroom fan and outlet. I am very pleased with the work and thank you for taking the time to explain all the questions i had. It is nice to have a very friendly and confident company to call. I will be in touch in the future for any other projects. Thanks again." ~ Margaret Noir
"To Glen and his staff we would like to say thank you. You went beyond what we ever expected to fix our power problem. We first called Hydro and they came out, but after they had been there was no change with the fluctuating power in the house. Next we called ER Electric. Glen and his assistant came out, we explained the problems to them, microwave, washing machine, frig and lights nothing working right and off to work they went. After many frustrating hours they just kept on coming up with the same problem, it has to be Hydro. Thanks to Glen he made a couple of phone calls insisting that it was Hydro and would they please send someone back out to check. Sure enough it was Hydro’s problem. We just can’t say enough about the professional manner in which our problems where looked after by Glen and staff and taking time to call back to make sure everything was OK. Thanks again." ~ Nibbs & Beth
"Just wanted to thank you again for the work you did at our house. I especially appreciated your quick response time. We would not have been able to complete our renovations or move in with any efficiency if you had not gone out of your way to accommodate us with all of our last minute panic calls. We also appreciated all the knowledgeable tips you were able to give us." ~ Rena & Gary
"Thanks for getting our kitchen electrical up and running ~ what a difference it has made to our everyday lives! We were very impressed by your professionalism, prompt call-back, rates, and of course the finished result! It was such a pleasant surprise to see a clean worksite upon completion, and patching the holes before you left showed us that you really went the extra mile!" ~ Brad & Elise Mitchell
"Beefs and Bouquets Nanaimo News Bulletin Page 44 Thursday, August 14, 2008 - A BIG BOUQUET to electrician Glen Lowinger and his team for their emergency response and excellent repairs that saved my home from a serious fire. THANKS ALSO to my neighbours Roland (Electric) for coordinating Glen's response and Mark (Handy Hands) for ensuring Glen's work and my roof was covered from the rain." ~ MJ Roper
"Thank you for a well done job. You have a very efficient, and clean crew." ~ John and Eileen Dunham
"In the early spring of 2007, my wife and I decided to undertake a small renovation to our home, which consisted of removing two walls of a small bedroom , thereby opening up the area to the kitchen and providing a family room space.
The renovations were to be done by a local contractor whose reputation at that time gave me no reason for concern. Despite asking him quite clearly if he was competent and confident to do all the various aspects of the work involved, (demolition, drywall, electrical, carpentry, etc.) he assured me that indeed he was.
The work involved removal of two walls, relocation of electrical wiring contained within those walls, repair of ceiling where walls had been removed and the installation of a hardwood floor throughout. In addition new windows and doors were installed. Consequently extensive drywall repair was also required.
Upon completion of the work, it was discovered that the baseboard heater in the kitchen area was not working, and coincidentally neither was one of the basement bedroom heaters working either. The thermostat to regulate the kitchen heater was not installed and an empty electrical box was left on the wall.
Despite numerous calls to the contractor to finish the work he had started, (in addition to the electrical work, there were numerous other small incomplete or non-functioning jobs which needed to be seen to) he cut off all communication with us and we were left high and dry.
In hindsight, we would have been much further ahead if we had insisted to the contractor that a professional qualified electrician be hired to do those parts of the job which required specialized skills.
We contacted ER Electric to help us solve our problem and from the outset felt confident that our needs would be met. It became obvious from the start that some negligence had occurred as wires from the thermostat and power wires to serve the baseboard heater in the kitchen had been buried beneath the hardwood floor. In addition, the heater in the basement was on the same circuit as the one in the kitchen and this explained why it didn’t work.
The work required to restore power to both heaters required extensive investigation using an Amprobe wire tracer, followed by ingenious planning to reconnect these two heaters. Once a wiring route had been determined, lines were fished through walls and ceilings to provide the electrical service necessary. This proved to be quite challenging as all walls and ceilings were finished and needed to be opened up and subsequently repaired so that the work was not visible.
The time required to do this work was extensive, and the cost for two electricians soon mounted up. We are completely satisfied with the work done by ER Electric and were impressed by the speed and attention to detail shown by all the employees. In addition, they left our home spotless and were willing, ready and able to answer questions at any time. I can highly recommend them to anyone requiring even the most complicated or difficult electrical work to be done." ~ Jan and Dave C.
"Recently I woke up to the smell of burning plastic, and a thick grey smog in my bedroom. I hadn't realized that a large plastic storage container had been placed over the grate of my bedroom heater, causing it to overheat and ignite the contents of the container. Luckily I woke up in time to avert disaster, and the damage from the fire was minimal. I called ER Electric after finding their company on the internet, and the description of their work looked like just what I needed. Glen showed up the same day I called and assessed the situation. He knew just where to get the replacement heater or parts, (the manufacturer was no longer in business), and promised to call me the next day to tell me what my options were. He called me as promised, and gave me prices and time lines for repair and installation. Today he delivered and installed the new heater, at a price lower than I had originally thought it might be. He also brought the old unit to show me that previous to my living in my home, a safety overheat shutoff had been removed from the old unit. I consider myself very lucky that my family and home weren't lost in a preventable fire- but it was very close. Glen was highly professional, and explained everything to make sure I understood what he was going to do, and what it would cost. I now have peace of mind that my heating unit is safe, complete with that safety shutoff in place. I will be recommending ER Electric to everyone I know." ~ Thanks again Glen and Diane - K. Churchill, Nanaimo.
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